How does it work?
In January 2021, Fosse Healthcare implemented a Managing Deterioration tool within the Newark district, enabling care workers to recognise and respond to ‘soft sign’ changes of approximately 150 care recipients.
In addition, and to complement the above, the next phase of the project commenced with the introduction of a Level 2 Care Worker in March 2021. When concerns for a client’s health are identified, the L2 Care Worker – a senior, trained care worker – will visit the client as soon as possible to perform medical observations,* which are shared with Primary Care professionals via Birdie’s digital care management app.
These observations draw on the RESTORE2 framework and include NEWS2 vital sign measurements and a structured handover of the care recipient’s health (the SBARD communication tool).
In all incidences, if either a Level 1 Care Worker or Level 2 Care Worker deem the situation to be a medical emergency, they will ring Emergency Services promptly and remain with the client until told by Emergency Services that it’s safe for them to leave.
*A Level 2 Care Worker is strictly taking observations only and not applying any clinical judgement. The Level 2 Care Worker merely provides an additional service, complementary to the existing Care Workforce in Newark, by collating useful data points and sharing these with the relevant clinical professionals; clinical decision making will remain with the clinician or relevant organisation.