An overall ‘Good’ for Fosse Grantham’s CQC rating
We are pleased to announce that Fosse Healthcare Grantham has been awarded a CQC rating of ‘Good’!
Fosse Healthcare Grantham was officially registered with the CQC back in October 2018. Since then, Registered Manager Lisa Goodacre has built a caring and hardworking team, with over sixty Care Workers providing care to local clients and another 20+ working with Grantham Extra Care Scheme, Brick Kiln Place.
With such a successful first year of growth, Lisa Goodacre was pleased to have this hard work recognised and rewarded with an overall ‘Good’ rating result.
“Team Grantham work incredibly hard to ensure the best person-centered care is delivered to our service users, caring for them as we would our own family. To have achieved five strong ‘Good’s for our services is amazing and more than we could have dreamed of.”
The rating was decided following a visit to our offices in September 2019, where Fosse Grantham was officially assessed on how well they met each of the CQC’s five criteria; whether the branch is safe, effective, caring, responsive and well-led.
During the visit, the CQC also spoke to a number of our Service Users and their family members; one of whom was quoted as saying: “I think [Name] actually looks forward to them coming. The carers make her laugh and chat about all the local gossip. They are all very friendly people who take a lot of care with my partner. The care is fantastic in my opinion. Ten out of ten.”
Another Service User said: “Even though it is not in my care plan the carers will help me with my laundry and we chat about what meals I should buy in… I have more independence now and the right amount of help I need to have a shower, get dressed and organise my meals.”
Grantham’s overall score of ‘Good’ indicates that the service is performing well and meeting all expectations. You can read the full report here.
Lisa concluded, “The heartwarming comments we receive from our service users inspire our team to push on and aim higher the next time round. I can’t put into words how extremely proud I am of everyone here and how all our hard work has paid off, so a big thank you to care staff and the office team on making this possible.”
A huge thank you to everyone at Grantham for this wonderful result – the perfect end to a successful year, especially when paired with Darlison Court’s equally fantastic ‘Good’ rating last month.
We look forward to seeing how the branch progresses over the next twelve months!